Refund Policy

At Vegas11, we aim to provide transparent and reliable services. All payments made for advertising, media, or marketing services are considered final once the campaign or project has commenced.

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Refunds may only be issued under exceptional circumstances — such as technical errors or service cancellations initiated by Vegas11 — and will be reviewed on a case-by-case basis.

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To request a refund, please contact info@vegas11.store within 7 days of your payment date. Approved refunds will be processed within 10–15 business days.

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Vegas11 reserves the right to amend this policy at any time to ensure fairness and compliance.